我如何购买签证礼品卡?
你可以 购买一张签证礼品卡 在线. 有关面额或其他FAQs的更多资料，请浏览我们的 签证礼品卡 页面.
Can I get a 签证 gift card at a branch location?
No, 签证 gift cards aren’t available at our branches.
Will my credit be checked to 购买一张签证礼品卡?
No.
签证礼品卡是与我的信用挂钩还是与我送卡的人的信用挂钩?
No. The 签证 gift card is not tied to anyone's personal credit.
如果我是为别人购买信用卡，你为什么需要我的个人信息?
如果卡在收款人收到之前丢失或被盗，您的信息将保护您对卡的权利. 它还使礼品卡接收者能够呼叫客户服务代表并验证他/她作为礼品卡接收者的身份.
If the 签证 gift card is not connected to my personal credit profile, 你为什么要我的社会安全号码?
签证在对未经授权的购买提出争议时使用此类信息. While your Social Security Number is not required, 如果您的卡丢失或被盗，签证可以更好地保护您的争议权利.
我可以在签证礼品卡上添加留言吗?
是的，我们有一些个性化的信息可以印在签证礼品卡上. A list will be provided during the purchase process.
What payment method can I use to buy a 签证 gift card?
你可以 use a 签证 or MasterCard (credit or debit) issued from us. We do not accept 签证 or MasterCard issued from other institutions. Please note you will be charged a cash advance fee if using a credit card.
Will I be charged a fee for purchasing a 签证 gift card?
Yes, there is a fee for purchasing a 签证 gift card. Purchase and delivery fees will appear during the purchase process.
我可以在网上取消签证礼品卡订单吗?
No. Once you have submitted your 在线 order, it cannot be canceled.
The website timed out before I was able to complete my purchase. 我还会被收费吗?
如果您能够提交您的购买并收到确认号码, 你的购买将被收取费用. If you were unable to click the "Submit" button and the system timed out, 你买的东西不应该收费.
How long will it take to receive a 签证 gift card?
在您下单后，请在10个工作日内收到您的签证礼品卡. 如果您要求快递，您将在3-5个工作日内收到您的签证礼品卡.
签证礼品卡寄到哪里?
除非您指定不同的地址，否则签证礼品卡将会寄给您.
我可以把签证礼品卡寄到任何地址吗?
签证 gift cards can be sent to US addresses, including APO and FPO addresses. They cannot be sent to a PO box or international address.
Why should I save my profile if I am buying a 签证 gift card?
通过保存您的个人资料, 您可以在未来购买更多的签证礼品卡，而无需再次输入您的帐户信息. 另外，你可以 登录。 并查看您的购买记录.
我如何激活我的签证礼品卡?
你可以 activate your 签证 gift card one of two ways: Call 866.543.9161 (you can also find this on the activation sticker of your 签证 gift card). There is no charge for using the voice response system. A fee applies if you speak with a Call Center representative. 你也可以 登录。 using your 签证 gift card number and click Activate My Card.
Can I create a PIN (个人 Identification Number)?
是的-您可以在礼品卡网站上通过选择“我的设置”选项卡下的“我的pin”创建一个pin.
您也可以在激活卡时使用贴纸上的免费电话号码申请一个. There is no charge for using the voice response system. If you activate your card on the website, you will need to call 866.543.9161 请求密码.
What should I do if the 签证 gift card never arrives?
If you do not receive the card within 14 business days, call 866.543.9161.
My 签证 gift card doesn't have my name on it. 我还能用吗?
是的，你仍然可以使用你的签证礼品卡，即使你的名字没有出现在卡上. 确保你在签证礼品卡背面签名，因为零售商会通过比较你在签证礼品卡背面的签名和收据上的签名来验证你的身份.
我必须接受这些条款吗 & 条件?
Using your 签证 gift card signifies that you accept the 条款 & 条件.
How will I know the amount of my 签证 gift card?
The original value may be printed on your card or on the card carrier. 你也可以通过 签署的 or by calling the toll-free number on the back of your card.
为什么我要注册签证礼品卡?
有几个好处:
- 它能让你在网上购物. 您的注册地址将作为零售商要求的帐单地址.
- 当您需要帮助时，它使代表能够更快地为您提供帮助.
- 如果你的卡丢失或被盗，它会保护你，这样你就可以报销损失的资金.
Do I need an email address to use my 签证 gift card?
不需要，您不需要提供电子邮件地址来使用签证礼品卡购物. 然而, 如果你在网站上忘记了你的用户名或密码，你的电子邮件地址是有用的——它可以发送到我们存档的电子邮件地址.
我可以购买超过签证礼品卡剩余金额的商品吗?
For purchases that are higher than your 签证 gift card balance, use your gift card along with another form of payment. 如果您试图购买超过卡上可用的金额，而没有其他形式的付款, 交易将被拒绝.
Can I use my 签证 gift card at more than one place?
是的，只要卡上有余额，你就可以在多家零售店使用你的签证礼品卡.
我可以在网上使用我的签证礼品卡吗?
Yes, you can use your 签证 gift card to make purchases 在线. We suggest that you register your card before purchasing 在线. 有些零售商将不处理你的购买没有有效的地址注册到卡.
Can I use my 签证 gift card to get cash at an ATM or financial institution?
No, your 签证 gift card can only be used for purchases
Can I use my 签证 gift card to get cash back at checkout?
No.
我可以在我的签证礼品卡上加钱吗?
No the card will no longer work once the funds have been spent. 你可以随时购买一张新的礼品卡.
How can I check the balance on my 签证 gift card?
To check the balance of your 签证 gift card, 登录。 或者拨打卡背面的免费电话号码(如果拨打，需要付费)。.
What should I do if my 签证 gift card is lost or stolen?
If your card is lost or stolen, contact us at 800.562.0999 报告它.
签证礼品卡会过期吗?
Yes, 签证 gift cards expire seven years from the purchase date. The expiration date is printed on your card for easy reference.
Can I buy a new 签证 gift card with my current 签证 gift card?
Yes, you can purchase a new 签证 gift card using your current 签证 gift card. 这次购买可能会有费用，这将在您订购时显示.
Why am I suddenly being charged an inactive fee?
在该卡失效18个月之前，每月的维护费将被免除. If you still have a balance and you have not used your card for 18 months, 只要你的卡上有余额，你的卡就会被收取每月的非活动费用.
挂起事务和已发布事务之间有什么区别?
待处理交易是授权的交易，在交易结清之前持有购买金额. Posted transactions are purchases that have cleared on your card. 有一些待处理的交易比你实际花的钱多或少. 一些零售商设置了预授权金额，以确保账户是活跃的，并且你有足够的钱来支付购买费用. 一旦交易发送到您的帐户, the pending transaction will be removed within a few business days, 你可以再次使用这笔资金.
Why is my actual balance different than my available balance?
通常, 您的可用余额小于您的实际余额，因为您的可用余额反映了已授权但尚未结清您的帐户的购买. Your actual balance reflects all purchases that have cleared on your account.
